LUCKY CUP - PRIVACY POLICY
At Lucky Cup, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when you participate in the Lucky Cup raffle draw, purchase tickets, and communicate with us via WhatsApp or other channels.
1. Information We Collect
- Personal details such as your name, phone number, and address (for ticket delivery and prize shipping).
- WhatsApp contact information to send you ticket confirmations, draw updates, and prize notifications.
- Payment details (through secure third-party gateways) for ticket purchases.
- Other information you voluntarily provide when contacting us for support or inquiries.
2. How We Use Your Information
- Sending digital tickets instantly via WhatsApp.
- Delivering hard copy tickets and Lucky Cups to your provided address.
- Informing you about the draw date, results, and winner announcements.
- Ensuring fair participation and validating ticket ownership and ID at the time of claiming prizes.
- Responding to queries or support requests.
3. WhatsApp Messaging
By purchasing a ticket, you consent to receiving messages from us via WhatsApp, which may include:
- Ticket confirmations
- Draw reminders and results
- Customer support communication
We will never use your WhatsApp number for unrelated promotions or share it with unauthorized third parties.
4. Data Protection
- Your personal data will be stored securely and will not be sold, rented, or shared with third parties except as required for delivering tickets, prizes, or complying with legal obligations.
- Payments are handled through secure and trusted payment gateways, and we do not store your card or banking details.
5. Transparency of Lucky Draw
All raffle draws are conducted fairly and transparently, and winners are announced publicly. Personal details of participants will not be disclosed beyond what is necessary for prize distribution.
6. Your Rights
- Request access to the personal data we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your data (after the raffle event is completed).
7. Updates to Privacy Policy
Lucky Cup reserves the right to update this Privacy Policy when necessary. Any changes will be posted on our official website.
8. Contact Us
For questions regarding this Privacy Policy or your data, please contact us at:
